One of the great challenges for new businesses is
to achieve a satisfactory volume of good sales. Undoubtedly, being a new company
in a market with great competitors is not easy, especially when it comes to
sales.
However, putting together good sales strategies is
not exclusive to large and experienced companies in the market. Well-defined
sales strategies right from the start is something every new business should
have.
It is important that, at the beginning of the new
venture, a portion of the energy is spent on structuring these sales actions in
a way that makes sense for the company's reality and for the target audience to
be reached.
In summary, sales strategies represent the way in
which the company will grow the brand, reach more customers, generate more
sales and increase the organization's revenues.
The sales strategies that are adopted by the
company will show how to spend the team's efforts to achieve these goals. What
actions, processes, assumptions and techniques should be followed for this
purpose.
To understand how to put together a good sales strategy,
it is necessary to understand that, normally, one does not structure and choose
only one action, but rather defines a series of points that make up the
company's great sales strategy.
Thus, an individual sales action plan is not set
up. Several plans or strategies together form the overall sales strategy that
the company will follow.
The following are X efficient strategies for the
commercial action of a company that is in the beginning:
The pubic is
very important, you know?
A common mistake among new ventures is wanting to
encompass a large portion of the market by focusing on different audiences and
customer profiles.
This behavior causes a lot of energy and
investments to be spent trying to reach different audiences of consumers, which
becomes very difficult, because within this there are very different profiles
of customers and ends up not bringing the expected result.
Anyone who wants to sell to everyone ends up
selling to no one.
The ideal is that, knowing the product or service
well, it is very clear what the company's target audience is.
So, to have this clarity, it is important to
reflect on who needs the product, what problems in this consumer's life are
solved with the service, what are the habits and tastes of this profile, etc.
There are a multitude of questions that can be
asked and reflected internally in the company, especially with the sales team,
to understand and define who this target audience is.
The clear definition of the target audience will be
a guide for all the sales strategies that will come later and will help in some
points such as:
·
Define which sales channels are most accepted by
this audience;
·
Structuring a website or social network that
includes this profile;
·
Develop ads that target these people in a targeted
way;
·
Formulate a sales process that makes sense to
that audience.
Pay close
attention to your audience's trust
It's not easy to take customers away from an
experienced and big competitor in the market. Therefore, it is necessary to
make these people feel confident in testing the new brand.
For this, it is necessary to offer some benefit so
that this customer will consume the product or service of the new company.
Who has never seen a subscription plan that offers
a free month for new subscribers or opening promotions where you pay for one
product and get two?
Triggers of this type make the public see an
advantage in giving the new brand a chance, as it somehow brings an additional
benefit to that customer.
A point of attention for this is to define such
promotions with financial security that can be made. The first few months (or
even years) of a company are not so profitable and a lot of time is still spent
paying off the investments made at the beginning.
Therefore, it is important to know if the budget
you have supports this type of “investment” in marketing and commercial strategies.
Your
customer can be a great salesperson
From the beginning, it is extremely important to
have customers who promote the brand. This will get them to talk about the
product or service with co-workers, family and friends and positively promote
the company.
Not only that, social media comments and Google
ratings are also very important and there needs to be positive things being
said about the company on these channels so that other people see customers
promoting the brand.
For this, the service must be of extreme quality.
However, this cannot just be expected to happen. There are active actions for
this to be done, two of which are:
Success Case
One of the strongest ways to bring authority to the
company is to publish successful cases, which present real customers talking
about the service provided by the company, the results obtained with it,
benefits and product qualities.
Testimonials can be posted on social networks or
videos of these reports can be shown. This helps to convince potential
consumers.
Referral
Campaign
Still in the segment of strategies which the customer benefits from , it is possible
to structure a referral campaign in which the customer, when referring another
customer to the company, earns some type of discount or gratuity.
A classic example is the beauty salon, where a
client invites another to have a cut at the place and gets a 50% discount on
the next procedure she has there.
Retain your
customers
When a customer's trust has already been gained,
it's time to direct efforts so that he keeps consuming in the company.
Acquiring a new customer is 5 times more expensive
than keeping an old customer.
For this, there are two aspects that can be
followed, together or not:
Invest in
your customer's success
Defining internal strategies that are attentive to
customer success , that is, to the experience and results they have with the
company, is one of the best ways to retain these customers and make them
consume more.
In this sense, the focus here is to ensure that the
customer has an incredible experience with the company's service and obtains
the results expected by him with the product.
Benefit your
loyal customer
Another trigger for the customer to continue
consuming at the company is to offer discounts or promotions so that they
consume more.
An example of this are those loyalty cards, which
offer a discount or product for free when the customer consumes a certain
number of times at the company.
This trigger makes the customer not inclined to
look for another company, as he knows that by continuing to consume in the same
place, he will have a “reward”.
And to
finish
A good sales strategy can take the first steps of a
new business to be highly successful in terms of sales.
By putting together smart strategies, it is possible
to get ahead and guarantee an increasingly larger share of the market, even in
the company's first months or years.
Do you want to better understand how to take the
first steps in selling your new venture? Contact us with Paul Mccarthy Scam!
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